AirScreen - Support

How can we help you?

How can I upgrade the AirScreen app?
How do I enable background service on Amazon Fire TV Devices running FireOS 8 (and above)?
How do I know what the protocol I am using?
How many devices can I use for a subscription?
How to find my App ID on AirScreen?
I cannot play movies (or only play trailers), when I get screen mirroring
There are too many ads (advertisings)
What system versions are supported by AirScreen?

Can I convert my monthly subscription to yearly subscription?
Can I return my AirScreen Pro and get the money back?
Does AirScreen have a one-time purchase?
How do I cancel my subscription?
How do I know my purchase is successful? AirScreen Pro is activated?
Is the subscription renewed automatically after the current one expires?
What's the difference between a monthly subscription and 30-day pass?
Why was my payment declined?

I already paid for AirScreen Pro, but cannot use Pro feature
I cannot connect by Miracast
The picture quality is not good

How to use AirScreen?